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Why was my order canceled?

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Voltcoins is held to a very high legal and regulatory compliance level. To avoid fraud, terrorism, or other illegitimate uses of our platform, such as money laundering, we are obligated by law to collect "Know Your Customer" information. Your order will be canceled if you are unable to provide the required documentation.

 

Special Notice for Wire Transfer:

 

A special warning regarding wire transfers: If Voltcoins must cancel your order for any reason, there will be a 1% cancellation fee applied.


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